What you need to use AssetTrail
AssetTrail connects an approved account to authorized GPS trackers. You can use the web dashboard or the Android and iOS apps to view locations, routes, geofences and supported operational events.
An approved account
Create an account with an accessible email address. Confirm the email and wait for administrator approval before signing in.
An authorized tracker
Your administrator must assign at least one accepted and enabled tracker to you or to an organization you may access.
A connected GPS device
The tracker needs power, GPS reception, a working SIM or data connection, and the correct AssetTrail server address, port and supported protocol settings.
A supported client
Use a current web browser or install the AssetTrail Android or iOS app. Internet access is required to load current positions and route history.
From registration to your first location
- Create and confirm your account.Use your real email address so account confirmation and password recovery can reach you.
- Ask your administrator to approve access.The administrator assigns the appropriate role, organization and trackers.
- Configure the physical tracker.Enter the server host and protocol port supplied by your AssetTrail operator. Confirm that the tracker IMEI is correct.
- Sign in and select a tracker.The map shows only trackers permitted by your role and assignments. Choose Current location, Route or Geofences.
- Enable optional notifications.In the mobile app, allow notifications and verify the registration under My devices. Use Send test notification to confirm delivery.
If no location appears
- Confirm the tracker is powered and has a GPS fix.
- Confirm its SIM can send mobile data.
- Verify the server hostname, port and protocol.
- Verify the IMEI is accepted, enabled and assigned.
- Ask an administrator to check the last received message.
Only relevant information is shown
Your role determines which trackers, organizations and management functions are visible. Normal users see their relevant tracker locations and routes without unrelated system administration.
Mobile notifications are optional. AssetTrail stores only the registration information needed to deliver notifications and lets you review or remove registered devices.
Read the privacy statementContact your AssetTrail administrator or support
Include your username, tracker IMEI and a short description of what you expected to see. Never send your password.